Contacts

Click on the email link to contact a specific Amtrak representative. Address and telephone numbers are also provided.

Under "Quick Clicks" we have additional information related to international marketing partners as well as a form to fill out to obtain Amtrak collateral!

Amtrak Support 2

Amtrak Travel Industry Program Support

Located in Riverside California and available for both Travel Agents and Tour Operators, here you will find answers to your questions, including product information and conditions, booking assistance, sales brochures, images, promotional materials, fam tours, and training materials.

Web: www.amtrakagentsupport.com
Email:
intlhelp@amtrak.com 

Amtrak Group Reservations 3

Amtrak International Group Reservations

For assistance booking international groups. (Groups are defined as 20 passengers or
more.) For group commissions, contact intlhelp@amtrak.com in Philadelphia, PA.

Telephone: 951-789-7926 (Riverside, CA - Pacific Time)
Web:
Group Travel Requests
Email:
amtrakg@amtrak.com

Amtrak Marketing 4

Amtrak Industry Alliances

For cooperative marketing agreements, traditional and e-promotions, new product development, special fares, series programs, and training.

Will Samolis
Director, Industry Alliances
Washington, DC 20002

Telephone: 202-906-4005 (Washington , DC - Eastern Time)
Email: Will Samolis  

Media Relations 5

Amtrak Media Relations (Contact for all inquires from members of the press)

Amtrak Media Relations representatives provide information to and answer questions from members of the press. They do not place advertising or handle customer inquiries.

Vernae Graham
Manager, Media Relations

Telephone: 510-238-4358 (Oakland, Ca - Pacific Time)
Email: Media Relations

Customer Relations 6

Amtrak Customer Relations (Contact for all customer service related inquires)

Send your comments using the online form. If you need immediate attention concerning a reservation while in the US, call a service representative at 1-800-USA-RAIL (1-800-872-7245) or TDD/TTY (1-800-523-6590).

60 Massachusetts Avenue, N.E.
Washington, DC 20002

Web Location: Travel Feedback