Click on the email link to contact a specific Amtrak representative. Address and telephone numbers are also provided.
Under "Quick Clicks" we have additional information related to
international marketing partners as well as a form to fill out to
obtain Amtrak collateral!
Amtrak Travel Industry Program Support (TIPS)
Located in Philadelphia, PA and available for both Travel Agents and Tour
Operators, here you will find answers to your questions, including product
information and conditions, booking assistance, sales brochures, images,
promotional materials, fam tours, and training materials.
Amtrak Group Reservations
Amtrak International Group Reservations
For assistance booking international groups. (Groups are defined as 20
more.) For group commissions, contact firstname.lastname@example.org in Philadelphia,
Telephone: 951-789-7926 (Riverside, CA - Pacific Time)
Group Travel Requests
Amtrak International Marketing
For cooperative marketing agreements, traditional and e-promotions, new
development, special fares, series programs, and training.
Richard De Sousa
Senior Officer Marketing, International Sales
10 G Street, NE
3rd Floor, 3E-550
Washington, DC 20002
001-202-906-4915 (Washington , DC - Eastern Time)
Email: Richard De Sousa
(Senior Officer, Marketing International Sales)
Amtrak Media Relations (Contact for all inquires from members of the
Amtrak Media Relations representatives provide
information to and answer questions from members of the press. They do not
place advertising or handle customer inquiries.
Manager, Media Relations
Telephone: 510-238-4358 (Oakland, Ca - Pacific Time)
Email: Media Relations
Amtrak Customer Relations (Contact for all customer service related
Send your comments using the online form. If you need immediate
attention concerning a reservation
while in the US, call a service representative at
1-800-USA-RAIL (1-800-872-7245) or TDD/TTY
60 Massachusetts Avenue, N.E.
Washington, DC 20002
Agency Newsletter 8
This newsletter designed for the travel trade will
highlight routes and services. Included will be details on promotions,
familiarization trips, surveys and much more.
This quick reference provides important information
for the travel trade including system map, calendar, phone numbers, email
addresses and valuable web addresses.
Amtrak Calendar / Contacts / Map